Legal notice

Distributors:CHARAP
Representative Officer:Eri Nodama
location:5130817, Mie Suzuka-city 5-1-4, Sakurajimacho, Runesugura-do2 302, Japan
telephone number:08046452829
Email address:nent29nent@gmail.com
selling price:Please refer to each product page.
Required fees other than the product price:The delivery fee is 990 yen nationwide.
Payment method and timing of payment:Shop Pay , Google Pay , Pay Pal , Credit card payment Each payment method confirms payment when ordering products
When the goods will be delivered:We will ship within 3 business days from the order date. We plan to arrive within 4-6 days on an international flight from our London plant in the UK (if the shipment is delayed due to shipping, carrier circumstances or any other reason, we will send you an email. )
How to deliver goods:Delivery by carrier
For returns, defective products, and cancellations:The quality control department will thoroughly check the product before delivering it, but in the case of a defective product, it can be returned within 14 days. Please fill out the inquiry form with your name and order number.
Return deadline:After completing your order, we will wait 30 minutes before starting production. Within this 30 minutes, please contact us if you would like to change or cancel your design. If you have any questions about your order or design, please contact our customer service team. If you would like to cancel your order within this 30 minutes, please contact us and we will refund you in full.